My OT Journey

Delete your account

My OT Journey · Updated October 24, 2026

You can permanently delete your My OT Journey account and its saved data at any time.

Delete in the app

  1. Sign in to My OT Journey and tap your avatar to open Profile.
  2. Scroll to Delete account, below Sign out.
  3. Read the explanation, type DELETE, and tap Delete my account.

An internet connection is required. After the server confirms deletion, the app clears this device and returns to sign-in. If device cleanup is interrupted, choose Finish clearing this device; your account has already been deleted.

If you cannot use the app

Email yossi@akselrud.com from the email address you use to sign in, with the subject “Delete my My OT Journey account.” Ask us to delete your account and associated app data. We will verify account ownership and help complete the request. Do not send a sign-in code or password.

What is deleted

Deletion removes your sign-in account and its associated records from the active app database:

The app clears its cached account data, offline queue, drafts, local preferences and reminders from the device performing deletion, plus cached fieldwork CSV exports. On iOS it also clears widget information and ends the fieldwork Live Activity. Your local sign-in session is removed.

What is not removed by account deletion

Files you or your school already exported or shared outside the app remain with their recipients. Shared school records and the app’s bundled educational content remain; they do not belong to your account. The deletion operation does not erase copies on another offline device, previously delivered sign-in emails, support correspondence, or provider backups and operational logs. Provider backups expire according to the provider’s retention schedule. Contact us about support correspondence or other deletion questions.

Deletion is permanent and cannot be undone. You can create a new account later, but your deleted entries will not return.

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